In Profile it’s important to add:
It will take some time to add the recording to your routine.
Make sure you have entered all your clubs in your Profile before starting your play.
After your shot:
Make sure you have entered all your clubs in your Profile before starting play.
If the clubs are not showing after you have entered them then close the app, re-open and then select your tee position to start play, your clubs will be next to the yardage at the bottom of the screen.
After you record a shot the video is sent to our servers for processing so yes Wi-Fi or Cellular Data is required. Don’t worry if you run into an area without service, as soon as you have service the data will be sent. Do not close the app, make sure you have service for at least 30 seconds before you close the app.
Walk back to the camera and press stop recording, press Use Video and that’s it. Go to your next ball location and repeat.
Don’t worry about the length of the recording as long as there is approximately 8 seconds before you hit the ball and 8 seconds after hitting the ball then you’ll be fine, our software will cut the remainder.
If you don’t want to record a shot but still want to track data then:
At this point we do not return a completed video if the shot is recorded in portrait mode.
It will take approximately 5 rounds to get used to incorporating the App as part of your routine. You’ll have everything setup and ready to go when it’s your turn to hit, overall you should not be holding up pace of play because of the app.
Sometimes you may hit first and if you feel like you’re holding up pace of play then just choose not to record that particular shot. (Confirm and then scroll the camera up to choose the location icon then Press)
We suggest using a Tripod and a cart or bag phone holder. After confirming your club place your phone (landscape) in the tripod or cart holder approx. 6-8 feet behind your ball, hit record.
It’s as easy as that!
The tripod just makes the recording steadier and allows us to gather more efficient data, therefore your shots are less likely to have the shot tracer.
You will see better looking videos with the tripod height extended. Some players leave it extended and place it in a slot in their golf bag.
But with that said, as long as the tripod is 10 inches off the ground and the player is within the frame then the videos will be fine.
Yes, feel free to experiment with different camera locations.
The only limitations will be on receiving the shot tracer for those shots.
Within 48 hours of your first round you will receive your broadcast and your individual shots on your feed.
After receiving your first round videos you will then receive your following videos within minutes after completing each hole, you will most likely have your videos for Hole 1 when you are on the Tee for Hole 2.
If there is an issue with wi-fi or cellular then the videos will appear when the connection is better.
We use very little of your phone storage during our process and all videos are stored on our servers.
Please contact us at firstname.lastname@example.org, thanks.